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Store Manager

Company Name:
Serv-U-Success
Position Summary
The position will focus on finding the best people to represent Serv-U in-store, provide them the tools and training needed for them to be successful, coaching and mentoring them to be part of a high performance team - and a rewarding Serv-U experience. This individual will engage a people-oriented approach to enable company goals to be achieved in the areas of store revenue, service performance, quality, and within budget.
Essential Duties & General Responsibilities:
Provide leadership with store teams in both Grocery & General Merchandise areas
Work with Serv-U HR and/or outside staffing sources to identify and hire capable Senior Store Rep., & Store Reps
Train & equip new Reps in the "Serv-U Way", operating best practices, technology and skills relative to their assignment
Adept at using technology like MV(retail), and be able to accurately train new Reps
Maintain the integrity and timeliness of data reported in their store(s) as it plays a critical role in decision making
Train and assign an experienced "Coach" to new Reps, to "show them the ropes" and smooth onboarding for the Rep & Serv-U
Cross train existing Reps to ensure flexibility, job satisfaction, and prepare them to advance within Serv-U
Provide an environment and coaching that supports high performing teams, and minimizes turnover of skilled employees
Schedule resources to support daily requirements and to maintain flexibility within planned budgets. Monitor & adjust as conditions warrant
Maintain a clean, orderly & efficient Backroom, managing the receipt, put-away and issue of product and service materials
Work with Store Reps Stocking, Facing, etc., assist with general merchandising as necessary
Support the accurate ordering of product directly, or training Store Reps to perform same
Actively participate in the development of improved training, processes, and new service ramp up
May be assigned other responsibilities and projects
Desired Skills & Experience
Associate's degree or equivalent education and related experience required
3 - 8 years in a service industry, with some supervisory or leadership experience
Results oriented
Organized & methodical
Enjoy learning and change
Demonstrated ability and desire to build and lead teams in a positive work environment
Ability to communicate effectively, write legibly, follow directions
Utilize technology - primarily personal devices (smartphones, tablets, PC's)

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